We’re seeking to recruit a motivated, software focused Application Support Analyst to work within a global financial services and stock transfer company based in the centre of Edinburgh.
You will join a team responsible for the support and maintenance of a broad suite of business, finance and operational applications across a number of global sites, resolving software support issues, coordinating with technology teams including development and infrastructure teams while supporting applications from in house developer systems to 2rd party software.
Demonstrable experience in a variety software support is required for this role along with experience utilising core ITIL principles; managing and supporting queue within agreed SLAs; Strong customer facing and communication skills; Understanding of SQL queries / query creating would be highly desired.
In addition to the attractive salary, a full range of additional benefits is available including:
- Holiday allowance
- Employee Share Plan
- Company Pension
- Flexible Working Hours
- Realistic Progression Opportunities
- Technical Training & Development