Interested in joining an organisation that is under-going significant transformation? Are you an expert in customer communication with both written and verbal skills?
Customer Communications Manager – Reading - 6 Month Contract - £350-375 per day
You will be joining a multinational organisation in the field of financial services who aim to create market leading, customer led propositions sold through multiple channels with a strong focus on mobile and digital.
You will be tasked with managing a team who deal with all external communications within this business area. You will review existing material, create new material and amend documentation that will be pushed out to targeted customers.
- Analytical mind-set
- Delivery focussed with logical approach to problem solving and prioritisation
- Ability to create compelling customer driven servicing, operational and customer journey communications
- Stakeholder management of seniors and peers
- Self-motivated with the ability to work at pace in a changing environment
- A passion for delivering the right outcomes for the customer while balancing against the needs of the business
- Financial services experience
To find out more please get in touch on firstname.lastname@example.org or on 0131 344 4783!