Decisioning Analyst, Jobs, 5314
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Decisioning Analyst - Central Belt

Decisioning Analyst - Central Belt

up to £35,000 + Benefits

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Date Job Posted Thursday 25 Nov 2021
Reference 5314
Category Data Analyst
Salary up to £35,000 + Benefits
Employment Type Permanent


Are you a recent graduate or a technology enthusiast thinking about a career in Data?

Or are you an experienced financial services professional with an analytical, technical mind and a keen eye for detail looking for a new challenge and direction in order to advance your career?

Our client, a top financial services organisation in the heart of Edinburgh are seeking a number of Decisioning Analyst to join their growing team on a permanent basis. You will be working as part of a team responsible for delivering multi-channel campaigns within a customer obsessed environment. Creating, supporting, and delivering outbound and inbound campaigns using customer data and campaign management tools to communicate with customer through a variety of methods including mail, email and SMS working with different business areas to ensure you deliver the best customer experiences.

This is a great opportunity for someone passionate and interested in a career in Data.

Key Skills:

  • Knowledge or campaign tools such as Abode Campaign or HCL UNICA would be highly advantageous
  • In depth knowledge of Financial Services products such as Pensions, Life Assurance, Income Protection etc
  • Excellent organisational, analytical and process skills and the ability to learn new technologies
  • Some technical exposure to either SAS, SQL, Access Databases, Unix would be beneficial
  • Assist in the building of automated, multi-stage, multi-channel and omni-channel campaigns.
  • Is able to take the lead with regards to promoting best practises across the function.
  • Be a primary point-of-contact for problem escalation and resolution for campaign data issues
  • Make sure the campaign mailings and customer research samples are created and delivered to pre-defined specifications and are tracked against agreed SLA
  • Help research and report on new trends and strategies and industry best practice

 

Interested? Please apply or getting in touch with sinead.dewar@be-it.co.uk for an informal chat

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