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Senior Software Support Analyst - Edinburgh

Senior Software Support Analyst - Edinburgh

great holidays + bonus + amazing new office space and

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Date Job Posted Wednesday 4 May 2022
Reference 5638
Category Application Support
Salary great holidays + bonus + amazing new office space and
Employment Type Permanent

Do you want to work with a leading technology team inside a forward-thinking/innovative law firm? 

Do you want to work 70% remotely, with only a few days in the office each month for team collaboration days? 

Be-IT is working exclusively with one of Scotland's leading law firms looking to recruit a Senior Software Support Analyst. This role is to lead a small, but busy, team of system analysts and document automation specialists, delivering support and technical expertise on the multiple systems supported by the Innovation and Technology Team. The role will involve: 

  • Leading implementation \ upgrade projects,
  • Liaising with partners and vendors
  • Coaching and mentoring team members and prioritising and managing the team's workload.
  • Responsible for making sure work is delivered in a timely fashion, and to a high standard.

What we’re looking for:

  • Excellent knowledge of Microsoft Windows 10 and Office 365
  • Experience in systems administration, including installation and upgrades
  • Proven ability to coach and mentor colleagues
  • Excellent work management skills, including prioritising your work and that of others
  • Manage the administration of our core systems 
  • Drive the innovation with the team around processes and software
  • Perform upgrades and software maintenance
  • Identify areas for automation and lead in their implementation
  • Ability to lead others and coach and mentor other team members

Desirable Skills 

  • Experience administrating iManage
  • Experience within the legal services industry
  • Knowledge of T-SQL and SQL Server
  • Knowledge of Powershell


If you'd like to discuss this in more detail, please contact Lisa Donald on 0131 344 4801 or email 

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