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Technical Support Specialist - Glasgow - Central Belt

Technical Support Specialist - Glasgow - Central Belt

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Date Job Posted Thursday 13 Jul 2017
Reference 1805
Category 1st/2nd Line Support
Salary £15,000 - 18,000 (DOE)
Employment Type Permanent

This vacancy is no longer advertised

Be-IT Resourcing are seeking to recruit an enthusiastic and customer focused individual for a phone based support role in a successful Glasgow technology company. If you are interested in a career in IT support where extensive training will be provided, then read on and apply as the is could be your route into the IT industry

This is an opportunity for you to join a thriving Glasgow business that is working in the emerging fields of technology on a global scale. Your role will be to provide the 1st line of support for and customer issues. This will involve trouble shooting, problem solving and a proactive approach to finding a solution. 

If you work in a phone based customer support role, then you would be an ideal candidate. As an example, you might be providing customer support for a mobile network, or for online banking applications. You will need to be friendly, empathetic and willing to help customers to resolve technical issues, according to your training and the documentation provided on known problems.

The team is expanding rapidly, so this is a great time to join the business. As a result, you will also have opportunities to progress your career to more senior levels in the support team. You will be thoroughly trained, and on an ongoing basis you will be given additional training to continue upskilling. And most of all, you'll get to work in a good environment with an award winning team that take pride in providing a first class support service.

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