Would you like the chance to work in one of the fastest growing sectors of the entertainment industry? You’ll work with and learn from multi-award winning highly entrepreneurial and ambitious teams who are passionate about building excellent products for their web platform used by over 6 million people.
What we're looking for in you
They’re creating an industry-leading product that users find engaging and exciting. As a member of the close-knit UX & design team, you’ll be responsible for delivering on that. This includes using qualitative & quantitative research techniques to understand our users, championing the customer by being their voice within the company, and working with teams across the organisation to share insights and enable us to create engaging user experiences.
Nothing stands still for very long in their world, so research always has to be moving too. We need you to be fearless; you must be willing to keep learning by diving head first into projects, even if you have no prior knowledge of that area of the product and even if that means proving past insights or assumptions wrong. We need you to be self-driven, focused, and can ask and answer meaningful and impactful questions.
Telling the story
How do insights become actions? They believe in the power of storytelling, strong presentation skills and the confidence to speak out in any room where it’s necessary. You need be able to articulate the insights you generate to multidisciplinary teams. Whether it’s with presentations, personas, customer experiences maps or one to one conversations your message must be clear and concise.
Great attention to detail
Lots of little things add up to a greater whole. It's essential that you sweat the details, working closely with designers to craft elegant, and compelling experiences. Ultimately, we ask that anyone can look at their work and confidently say that they're proud of it.
Shaping our processes
As well as planning, running and evaluating user testing sessions they want you to have your say in shaping our UX processes. As a part of the UX & design team, you will have ownership of your research and have the freedom to experiment and try new techniques and technologies, while critiquing our current ones. We are on a mission to continuously improve the delivery and efficiency of our research, and we want you to be part of that journey.
Bonus points: previous remote research experience
It’s crucial that you understand the strengths and shortcomings of different remote research methods, including when and how to apply them during the product development process. If you have experience working with users who are not colocated with the team building the product, then that’s going to be a major plus.
If you would like to apply for the role, please give me a call directly on 0141 370 9912 or send me a copy of your updated CV to firstname.lastname@example.org